Bedienungsqualität im Einzelhandel
Marcus Schuckel
| Year of publication: |
1999
|
|---|---|
| Authors: | Schuckel, Marcus |
| Publisher: |
Stuttgart : Kohlhammer |
| Subject: | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Einzelhandel | Retail trade | Theorie | Theory | Deutschland | Germany | Verkauf | Qualität |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XXII, 292 S. graph. Darst. 24 cm |
|---|---|
| Series: | Schriften zur Handelsforschung. - Stuttgart : Kohlhammer, ISSN 0080-7001, ZDB-ID 527070-4. - Vol. 93 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | German |
| Thesis: | Zugl.: Köln, Univ., Diss., 1999 |
| Notes: | Originally presented as the author's thesis (doctoral)--Universität Köln, Wintersemester 1998/1999 Includes bibliographical references (p. [275]-292) kart. : ca. DM 94.00 |
| ISBN: | 3-17-016127-X |
| Classification: | Betriebswirtschaft: Sonstiges ; Marketing ; Methoden und Techniken der Betriebswirtschaft ; Handel |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001400709