Business process reengineering at Blue Shield of California : the integration of multiple change initiatives
Year of publication: |
2010
|
---|---|
Authors: | Stebbins, Michael W. ; Shani, Abraham B. ; Moon, Wayne ; Bowles, Debra |
Published in: |
Organization development interventions. - Los Angeles [u.a.] : SAGE, ISBN 1-84787-044-9. - 2010, p. 375-392
|
Subject: | Organisatorischer Wandel | Organizational change | Prozessmanagement | Business process management |
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