Client Satisfaction in Service Organizations: The Case of an Accounting Firm
Year of publication: |
1994
|
---|---|
Authors: | Amba-Rao, Sita C. ; Gupta, Jatinder N.D. |
Published in: |
American Journal of Business. - Emerald Group Publishing. - Vol. 9.1994, 2, p. 47-54
|
Publisher: |
Emerald Group Publishing |
Subject: | Business practise | Client satisfaction | Service organizations |
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