Comparison standards in perceived service quality
Veronica Liljander
| Year of publication: |
1995
|
|---|---|
| Authors: | Liljander, Veronica |
| Institutions: | Svenska Handelshögskolan <Helsinki> (contributor) |
| Publisher: |
Helsingfors : Svenska Handelshögskolan |
| Subject: | Dienstleistung | Services | Produktqualität | Product quality | Konsumentenverhalten | Consumer behaviour |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | IX, 280 S graph. Darst |
|---|---|
| Series: | Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan. - Helsingfors : Söderström, ISSN 0424-7256, ZDB-ID 634679-0. - Vol. 63 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis ; Graue Literatur ; Non-commercial literature |
| Language: | English |
| Thesis: | Zugl.: Helsingfors, Svenska Handelshögskolan, Diss., 1995 |
| ISBN: | 951-555-469-1 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10000919835