Crisis behaviors as drivers of value co-creation transformation
Year of publication: |
2022
|
---|---|
Authors: | Edvardsson, Bo ; Tronvoll, Bård |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 14.2022, 5, p. 1-15
|
Subject: | Behavior shift | Crisis | Digital service platform | Fear | Institutional arrangements | Mental model | Service ecosystem | Transformation |
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