Customer Centricity : Innovative Unternehmenspraxis: Insights, Strategien und Impulse
Year of publication: |
[2024]
|
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Other Persons: | O'Gorman, Susanne (ed.) ; Schuster, Gabriele (ed.) |
Publisher: |
2024.: Wiesbaden : Springer Gabler |
Subject: | Customer Centricity | Customer Experience Management, | Customer Experience | CX Umsetzung | Forschung Customer Experience | CX | Customer Journey | Customer focus | Kundenorientierung | CX und Wachstum | CX und Wettbewerb, | CX und Erfolg | Kundenbindung | Kundenzufriedenheit | Kundenloyalität | Gaming | metaverse | Consumer Experience in sozialen Medien | Neuromarketing NLP | Big Data | Customer centric transformation | Design Thinking | Shared consumption Nachhaltigkeit |
Extent: | 1 Online-Ressource (XV, 275 S. 26 Abb.) |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Aufsatzsammlung |
Language: | German |
ISBN: | 978-3-658-42173-1 ; 978-3-658-42172-4 |
Other identifiers: | 10.1007/978-3-658-42173-1 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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