Customer experience in the hotel industry : a systematic literature review and research agenda
Year of publication: |
2023
|
---|---|
Authors: | Veloso, Mónica ; Gómez-Suárez, Mónica |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 35.2023, 8, p. 3006-3028
|
Subject: | Customer experience | Hotel industry | PRISMA | Systematic literature review |
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