Customer value co-creation in the hospitality and tourism industry : a systematic literature review
Year of publication: |
2023
|
---|---|
Authors: | Carvalho, Pedro Miguel Fonseca Moreira de ; Alves, Helena |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 35.2023, 1, p. 250-273
|
Subject: | Customer-dominant logic | Service-dominant logic | Social exchange theory | Systematic literature review | Value co-creation | Bibliometrie | Bibliometrics | Betriebliche Wertschöpfung | Value creation | Kundenwert | Customer value | Kundenintegration | Customer integration | Service-Dominant Logic | Tourismuswirtschaft | Tourism industry | Gastgewerbe | Hospitality industry |
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