Determinants of fast-food restaurant service quality in the United Arab Emirates
Year of publication: |
2021
|
---|---|
Authors: | Ponnaiyan, Subramaniam ; Ababneh, Khaldoun I. ; Prybutok, Victor |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 2575-6222, ZDB-ID 2159832-0. - Vol. 28.2021, 2, p. 86-97
|
Subject: | fast food | service quality | SERVPERF | SERVQUAL | structural equation modeling (SEM) | Dienstleistungsqualität | Service quality | Vereinigte Arabische Emirate | United Arab Emirates | Gastronomie | Restaurant industry | Strukturgleichungsmodell | Structural equation model | Schnellgastronomie | Fast-food industry | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Fast Food | Fast food |
-
Youth preferences for fast food industry : a conjoint approach
Saxena, Noopur, (2020)
-
Ababneh, Khaldoun I., (2022)
-
How do customers perceive service quality in differently structured fast food restaurants?
Cao, Yang, (2015)
- More ...
-
Ababneh, Khaldoun I., (2022)
-
Optimal ordering decisions under two returns policies
Kulkami, Shailesh, (2015)
-
Antecedents of hypermarket service quality in the United Arab Emirates
ElMelegy, Ahmed R., (2017)
- More ...