Employee collaboration, learning orientation, and new service development performance
Year of publication: |
2013
|
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Authors: | Melton, Horace L. ; Hartline, Michael D. |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 16.2013, 1, p. 67-81
|
Subject: | cross-functional teams | frontline employees | learning orientation | NSD process | success factors | new service development performance | service-dominant logic | mediation | Lernende Organisation | Learning organization | Erfolgsfaktor | Success factor | Arbeitsgruppe | Team | Innovation | Service-Dominant Logic | Service-dominant logic | Innovationsmanagement | Innovation management |
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