Exploring the relationships between the enablers and results criteria of the EFQM model 2013 in the context of the Greek public administrative services
Year of publication: |
2024
|
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Authors: | Mitsiou, Dimitra ; Zafiropoulos, Kostas |
Published in: |
Administrative Sciences : open access journal. - Basel : MDPI, ISSN 2076-3387, ZDB-ID 2662651-2. - Vol. 14.2024, 4, Art.-No. 79, p. 1-14
|
Subject: | EFQM Model 2013 | enablers | results | causal relationships | public administrative services;Greece | structural equation modeling | partial least squares | PLS-SEM | SmartPLS | Griechenland | Greece | Öffentliche Verwaltung | Public administration | Partielle kleinste Quadrate | Partial least squares | Strukturgleichungsmodell | Structural equation model | Qualitätsmanagement | Quality management |
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