Factors influencing user perception and adoption of e-government services
Year of publication: |
2024
|
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Authors: | Ilieva, Galina ; Yankova, Tania ; Ruseva, Margarita ; Dzhabarova, Yulia ; Zhekova, Veselina ; Klisarova-Belcheva, Stanislava ; Mollova, Tanya ; Dimitrov, Angel |
Published in: |
Administrative Sciences : open access journal. - Basel : MDPI, ISSN 2076-3387, ZDB-ID 2662651-2. - Vol. 14.2024, 3, Art.-No. 54, p. 1-30
|
Subject: | behaviour intention | customer satisfaction | electronic government services | electronic public services | machine learning | PLS-SEM | structural equation modelling | technology adoption | E-Government | E-government | Kundenzufriedenheit | Customer satisfaction | Öffentliche Dienstleistung | Public services | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Innovationsdiffusion | Innovation diffusion | Strukturgleichungsmodell | Structural equation model | Electronic Commerce | E-commerce |
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