Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Year of publication: |
2015
|
---|---|
Authors: | Schulingkamp, Ronald C. ; Latham, John R. |
Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 22.2015, 3, p. 6-22
|
Subject: | Baldrige Award | Centers for Medicare & Medicaid Services | continuous improvement | Criteria for Performance Excellence | healthcare improvement | healthcare performance | patient experience | patient satisfaction | performance excellence | value-based purchasing | Qualitätsmanagement | Quality management | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Unternehmenserfolg | Firm performance | Gesetzliche Krankenversicherung | Public health insurance | Kundenzufriedenheit | Customer satisfaction | Preisverleihung | Award | Performance-Management | Performance management | Patienten | Patients |
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