Operations excellence
Year of publication: |
2008
|
---|---|
Authors: | Chapman, Ross ; Sloan, Terry ; Beckett, Ron |
Published in: |
Operations management : an integrated approach. - Cambridge [u.a.] : Cambridge Univ. Press, ISBN 978-0-521-70077-1. - 2008, p. 286-322
|
Subject: | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Operations Research | Operations research | Prozessmanagement | Business process management | Social Web | Social web |
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