Service Design Practices for Healthcare Innovation : Paradigms, Principles, Prospects

edited by Mario A. Pfannstiel, Nataliia Brehmer, Christoph Rasche

Chapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market constellations in healthcare - From VUCA 2 VUCAR -- Chapter 3: Towards a conceptual framework of hybrid strategies in healthcare: Co-alignment of market and non-market activities -- Chapter 4: When the patient innovates Emerging practices in service ecosystems -- Chapter 5: Negotiating Care through Tangible Tools and Tangible Service Designing in Emergent Public Health Service Ecosystems -- Chapter 6: A Speculation for the Future of Service Design in Healthcare: Looking through the Lens of a Speculative Service Design Framework -- Chapter 7: Crossing asymmetries in multistakeholder service design in integrated care.

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Year of publication:	2022
Other Persons:	Pfannstiel, Mario A. (ed.) ; Brehmer, Nataliia (ed.) ; Rasche, Christoph (ed.)
Publisher:	2022.: Cham : Springer International Publishing 2022.: Cham : Imprint: Springer
Subject:	health care management \| health economics \| service design practices \| hospital management \| healthcare market \| user experience \| service delivery in health care \| service thinking in health care \| innovation in healthcare products \| Gesundheitswesen \| Health care system \| Gesundheitsversorgung \| Health care \| Dienstleistungsqualität \| Service quality \| Innovation \| Krankenhaus \| Hospital \| Gesundheitsökonomik \| Health economics \| Krankenhausmanagement \| Hospital management \| Dienstleistungsmanagement \| Service management

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Extent:	1 Online-Ressource (XX, 547 p. 151 illus., 124 illus. in color.)
Series:	Springer eBook Collection
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Aufsatzsammlung
Language:	English
ISBN:	978-3-030-87273-1 ; 978-3-030-87272-4 ; 978-3-030-87274-8 ; 978-3-030-87275-5
Other identifiers:	10.1007/978-3-030-87273-1 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012814762