Stand der Literatur zur operativen Steuerung von Dienstleistungsprozessen
Year of publication: |
2011
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Authors: | Leyer, Michael |
Institutions: | Frankfurt School of Finance and Management |
Subject: | operational control | services | literature review |
Extent: | application/pdf |
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Series: | Frankfurt School - Working Paper Series. - ISSN 1436-9753. |
Type of publication: | Book / Working Paper |
Language: | German |
Notes: | Number 170 |
Classification: | D24 - Production; Capital and Total Factor Productivity; Capacity ; L23 - Organization of Production ; M11 - Production Management |
Source: |
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Stand der Literatur zur operativen Steuerung von Dienstleistungsprozessen
Leyer, Michael, (2011)
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Jurado, Martínez, (2011)
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