The power of AI : enhancing customer loyalty through satisfaction and efficiency
Year of publication: |
2024
|
---|---|
Authors: | Singh, Pragya ; Singh, Vandana |
Published in: |
Cogent business & management. - London : Taylor & Francis, ISSN 2331-1975, ZDB-ID 2837523-3. - Vol. 11.2024, 1, Art.-No. 2326107, p. 1-14
|
Subject: | Customer Service | Customer Loyalty | Customer Satisfaction | Perceived Efficiency | Customer Experience | AI Powered customer service | Kundenservice | Customer service | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
-
Multivariate hybrid pathways for creating exceptional customer experiences
Thomas, Ashish, (2017)
-
Factors affecting customer behavior in telecommunication industry
Rahmoun, Mbarek, (2020)
-
Service quality and customer delight : considering the mediating role of satisfaction and loyalty
Nazeri, Ali, (2022)
- More ...
-
Hemmeter, Jeffrey, (2021)
-
Electoral Reforms in India : Comparative Analysis with U.S.A. & U.K
Singh, Pragya, (2014)
-
Righting a Wrong : The Correction of Arbitral Awards
Singh, Pragya, (2021)
- More ...