Understanding business process management : implications for theory and practice
Year of publication: |
2009
|
---|---|
Authors: | Smart, Philip Andrew ; Maddern, Harry ; Maull, Roger S. |
Published in: |
British journal of management : BJM. - Oxford : Blackwell Publ., ISSN 1045-3172, ZDB-ID 1055434-8. - Vol. 20.2009, 4, p. 491-507
|
Subject: | Prozessmanagement | Business process management | Theorie | Theory | Bank | Großbritannien | United Kingdom |
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