Websites continuance usage intention : a study from the airline sector
Year of publication: |
2023
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Authors: | Khan, Humera ; Dominic, P. D. D. ; Sadaf Hina |
Published in: |
International journal of business and systems research : IJBSR. - Genève : Inderscience Enterprises, ISSN 1751-2018, ZDB-ID 2435974-9. - Vol. 17.2023, 5, p. 522-548
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Subject: | continuance usage intention | expectation confirmation model | ECM | online information system | airline websites | satisfaction | information quality | Website | Fluggesellschaft | Airline | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Innovationsakzeptanz | Innovation adoption |
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