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~isPartOf:"International journal of quality & reliability management"
~subject:"Quality management"
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Quality management
Structural equation model
6
Strukturgleichungsmodell
6
Qualitätsmanagement
5
Structural equation modeling
5
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
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Partial least squares
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Partielle kleinste Quadrate
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Service quality
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Bank
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Beziehungsmarketing
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Business sucess
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COVID-19
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Confidence
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Consumer behaviour
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Contigency theory
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Core service quality
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Coronavirus
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Critical sucess factors
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Customer loyalty
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Employee retention
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Environmental-related factors
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Healthcare
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Hospital
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Institutional theory
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Internet der Dinge
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Internet of things
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Isomorphism of TQM
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Kaizen
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Konsumentenverhalten
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Al-Ma'aitah, Noor
1
Alsmairat, Mohammad A. K.
1
Carmona-Márquez, Francisco J.
1
Cho, Young Sik
1
El Baz, Jamal
1
Eldridge, Stephen
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Fatima, Johra Kayeser
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Jun, Minjoon
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Jung, Joo Y.
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Leal-Millan, Antonio
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Leal-Rodríguez, Antonio L.
1
Palacios, Sergio
1
Razzaque, Mohammed Abdur
1
Vázquez-Sánchez, Adolfo E.
1
Zhang, Ruoqing
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International journal of quality & reliability management
Quality management journal : QMJ
8
International journal of production economics
6
Total quality management & business excellence
3
Administrative Sciences : open access journal
2
European Sport management quarterly : ESMQ
2
Journal of open innovation : technology, market, and complexity
2
Business research quarterly : BRQ
1
Business strategy and the environment
1
Contemporary economics
1
International Journal of Production Economics
1
International journal of accounting information systems
1
International journal of enterprise information systems : an official publication of the Information Resources Management Association
1
International journal of financial research
1
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
1
International journal of operations and quantitative management : IJOQM
1
International journal of production research
1
Journal of business-to-business marketing
1
Journal of operations management
1
Journal of purchasing and supply management
1
Operations management research : OMR ; advancing practice through theory
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Supply chain analytics
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The international journal of productivity and performance management
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Investigating the performance of quality management practices induced by top management commitment and Kaizen initiatives : evidence from Jordanian public hospitals in the aftermat...
Alsmairat, Mohammad A. K.
;
El Baz, Jamal
;
Al-Ma'aitah, Noor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 585-607
Persistent link: https://www.econbiz.de/10014470927
Saved in:
2
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
3
TQM and business success : do all the TQM drivers have the same relevance? : an empirical study in Spanish firms
Carmona-Márquez, Francisco J.
;
Leal-Millan, Antonio
; …
- In:
International journal of quality & reliability management
33
(
2016
)
3
,
pp. 361-379
Persistent link: https://www.econbiz.de/10011564119
Saved in:
4
Service quality and satisfaction in the banking sector
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 367-379
Persistent link: https://www.econbiz.de/10010341329
Saved in:
5
The verification of effective leadership style for TQM : a comparative study between USA-based firms and China-based firms
Cho, Young Sik
;
Jung, Joo Y.
- In:
International journal of quality & reliability management
31
(
2014
)
7
,
pp. 822-840
Persistent link: https://www.econbiz.de/10010392882
Saved in:
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