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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
6
Konsumentenverhalten
6
Attribution
4
Attribution theory
4
Beschwerdemanagement
2
Beziehungsmarketing
2
Complaint management
2
Customer satisfaction
2
Dienstleistungsqualität
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Internet marketing
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Kundenzufriedenheit
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Online-Marketing
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Perception
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Relationship marketing
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Responsibility attribution
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Service quality
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Service recovery
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Social Web
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Social media marketing
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Social web
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Viral marketing
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Virales Marketing
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Wahrnehmung
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Advertising
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Advertising effects
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Analytic thinking
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Attribution modeling
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Attribution of responsibility
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Betriebliche Wertschöpfung
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Brand
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Brand image
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Brand management
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China
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Altinigne, Nesenur
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Becker, Larissa Carine Braz
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Brei, VinÃcius Andrade
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Brock, Christian
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Chen, Ke
1
Chen, Tong
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Figura, Lilli
1
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Han, Heesup
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Pacheco, Natália Araújo
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Slongo, Luiz Antonio
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Su, LuJun
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Sun, Ying
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Wang, Hong
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Journal of retailing and consumer services
Journal of business research : JBR
19
International journal of hospitality management
16
Journal of business ethics : JOBE
15
Economics Papers from University Paris Dauphine
10
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
10
Psychology & marketing
8
Journal of Business Ethics
7
International journal of contemporary hospitality management
6
Journal of business ethics : JBE
6
Journal of travel and tourism marketing
6
Journal of vocational behavior
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Strategic management journal
6
CESifo Working Paper
5
CESifo working papers
5
ILO Working Papers
5
Journal of behavioral and experimental economics
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
MPRA Paper
5
Post-Print / HAL
5
The journal of product & brand management
5
Europäische Hochschulschriften / 5
4
Human resource management
4
Human resource management review
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of banking & finance
4
Journal of economic behavior & organization : JEBO
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of management information systems : JMIS
4
Journal of marketing communications
4
Journal of marketing research : JMR
4
Journal of risk
4
Journal of the Academy of Marketing Science
4
Personnel review
4
The journal of consumer marketing
4
The journal of services marketing
4
Asia Pacific journal of management
3
Cogent Business & Management
3
Cogent business & management
3
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ECONIS (ZBW)
13
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1
Virtually responsible? :
attribution
of responsibility toward human vs. virtual influencers and the mediating role of mind perception
Liu, Fanjue
;
Lee, Yu-Hao
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462366
Saved in:
2
Role of downward versus upward social comparison in service recovery : testing a mediated moderation model with two empirical studies
Chen, Ke
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014372531
Saved in:
3
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
4
May robots be held responsible for service failure and recovery? : the role of robot service provider agents' human-likeness
Arikan, Esra
;
Altinigne, Nesenur
;
Kuzgun, Ebru
;
Okan, Mehmet
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240279
Saved in:
5
The relative impact of advertising and referral reward programs on the post-consumption evaluations in the context of service failure
Kuang, Di
;
Ma, Baolong
;
Wang, Hong
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169658
Saved in:
6
Research on the influencing factors of consumers' green purchase behavior in the post-pandemic era
Sun, Ying
;
Leng, Ke
;
Xiong, Haitao
- In:
Journal of retailing and consumer services
69
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013401788
Saved in:
7
How do destination social responsibility strategies affect tourists' intention to visit? : an
attribution
theory perspective
Su, LuJun
;
Gong, Qi
;
Huang, Yinghua
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012238340
Saved in:
8
Getting a no-reply is also a reply : an investigation of unreplied consumer attributions
Alba, George
;
Slongo, Luiz Antonio
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012238359
Saved in:
9
Are you still online or are you already mobile? : predicting the path to successful conversions across different devices
Kaatz, Christopher
;
Brock, Christian
;
Figura, Lilli
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 10-21
Persistent link: https://www.econbiz.de/10012114109
Saved in:
10
Influence of thinking style and
attribution
on consumer response to online stockouts
Ma, Ke
;
Chen, Tong
;
Zheng, Chundong
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 218-225
Persistent link: https://www.econbiz.de/10011883205
Saved in:
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