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Einzelhandel
38
Retail trade
38
Consumer behaviour
32
Konsumentenverhalten
32
Online retailing
9
Online-Handel
9
Beziehungsmarketing
8
Customer satisfaction
8
Kundenzufriedenheit
8
Relationship marketing
8
Ladengestaltung
7
Store design
7
Dienstleistungsqualität
6
Service quality
6
Emotion
5
E-commerce
4
Electronic Commerce
4
online retailing
4
Customer service
3
Kundenservice
3
Salespeople
3
USA
3
United States
3
Verkaufspersonal
3
Beschwerdemanagement
2
Cognition
2
Complaint management
2
Corporate reputation
2
Customer retention
2
Dienstleistungssektor
2
Firmenimage
2
France
2
Frankreich
2
Handelsmarke
2
Kognition
2
Kundenbindung
2
Mobile Anwendung
2
Mobile Business
2
Mobile application
2
Mobile business
2
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Undetermined
14
Free
4
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Article
36
Book / Working Paper
2
Type of publication (narrower categories)
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Article in journal
38
Aufsatz in Zeitschrift
38
Collection of articles of several authors
2
Sammelwerk
2
Language
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English
38
Author
All
Grewal, Dhruv
3
Al-Nabhani, Khalid
2
Darley, William K.
2
McLean, Graeme J.
2
Puccinelli, Nancy M.
2
Ansari, Shiveen
1
Arnold, Mark J.
1
Atalay, A. Selin
1
Barney, Christian
1
Berenguer Contrí, Gloria
1
Bigné Alcañiz, J. Enrique
1
Brengman, Malaika
1
Bu, Kyunghee
1
Butori, Raphae͏̈lle
1
Büttner, Oliver B.
1
Caplliure, Eva-María
1
Chen, Jie
1
Chung, Sorim
1
Chylinski, Mathew
1
Donovan, Leigh Anne Novak
1
El Kihal, Siham
1
Esmark Jones, Carol L.
1
Florack, Arnd
1
Fustinoni-Venturini, Mariana
1
Gabler, Colin B.
1
Galetzka, Mirjam
1
Garcia, Jaime Moreno
1
Ge, Lin
1
Gelbrich, Katja
1
Gil Saura, Irene
1
Gilal, Faheem Gul
1
González-Benito, Óscar
1
Grace, Debra
1
Gäthke, Jana
1
Göritz, Anja
1
Heller, Jonas
1
Hilken, Tim
1
Hill, Sally Rao
1
Hübner, Alexander
1
Imschloß, Monika
1
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Psychology & marketing
Journal of retailing and consumer services
666
Journal of retailing
256
International journal of retail & distribution management
226
The international review of retail, distribution and consumer research
215
Journal of business research : JBR
180
International journal of production economics
179
European journal of operational research : EJOR
174
International journal of retail and distribution management
98
Management science : journal of the Institute for Operations Research and the Management Sciences
91
SpringerLink / Bücher
79
NBER working paper series
71
Manufacturing & service operations management : M & SOM
70
Production and operations management : an international journal of the Production and Operations Management Society
64
NBER Working Paper
58
International journal of production research
57
Working paper / National Bureau of Economic Research, Inc.
57
Omega : the international journal of management science
56
Transportation research / E : an international journal
56
Handelsforschung
54
European retail research
51
Ifo-Schnelldienst
46
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
45
International journal of electronic marketing and retailing : IJEMR
44
European journal of marketing : EJM
43
The service industries journal
41
Europäische Hochschulschriften / 5
40
International journal of industrial organization
37
Journal of the Academy of Marketing Science
37
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
35
Retailing in the 21st century : current and future trends
35
The journal of services marketing
33
Journal of marketing
32
Schriften zur Handelsforschung
31
Journal of marketing channels : ... distribution systems, strategy, and management
30
Business history
29
Discussion paper / Centre for Economic Policy Research
29
Inventi impact: retailing & consumer services
29
Asia Pacific journal of marketing and logistics
28
Gabler Edition Wissenschaft
28
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ECONIS (ZBW)
38
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1
Sustainability-oriented innovation in retailing
Gil Saura, Irene
;
Ruiz-Molina, Mª Eugenia
;
Berenguer …
- In:
Psychology & marketing
41
(
2024
)
2
,
pp. 240-253
Persistent link: https://www.econbiz.de/10014467490
Saved in:
2
How to strategically choose or combine augmented and virtual reality for improved online experiential retailing
Hilken, Tim
;
Chylinski, Mathew
;
Keeling, Debbie I.
; …
- In:
Psychology & marketing
39
(
2022
)
3
,
pp. 495-507
Persistent link: https://www.econbiz.de/10012817124
Saved in:
3
The impact of fear on the effectiveness of customer empowerment-messages in online retailing
Atalay, A. Selin
;
El Kihal, Siham
;
Pfrang, Thilo
- In:
Psychology & marketing
39
(
2022
)
9
,
pp. 1677-1686
Persistent link: https://www.econbiz.de/10013465105
Saved in:
4
The role of sensory marketing and brand experience in building emotional attachment and brand loyalty in luxury retail stores
Shahid, Shadma
;
Paul, Justin
;
Gilal, Faheem Gul
; …
- In:
Psychology & marketing
39
(
2022
)
7
,
pp. 1398-1412
Persistent link: https://www.econbiz.de/10013280107
Saved in:
5
To buy or not to buy? : the impulse buying dilemma in livestream shopping
Miranda, Sandra
;
Tiago, Maria Teresa Borges
;
Tiago, …
- In:
Psychology & marketing
41
(
2024
)
5
,
pp. 989-1005
Persistent link: https://www.econbiz.de/10014530871
Saved in:
6
Laughing in the face of embarrassment : humorous marketing messages, excitement, and embarrassing products in retail
Barney, Christian
;
Esmark Jones, Carol L.
- In:
Psychology & marketing
40
(
2023
)
5
,
pp. 979-994
Persistent link: https://www.econbiz.de/10014290874
Saved in:
7
The influence of frontline employee self-disclosure about products in a retail store on customer trust in the retailer in the context of service encounters
Park, Jihye
;
Yi, Youjae
- In:
Psychology & marketing
40
(
2023
)
7
,
pp. 1417-1430
Persistent link: https://www.econbiz.de/10014291940
Saved in:
8
"Regrettable-escapism" the negative effects of mobile app use : a retail perspective
McLean, Graeme J.
;
Al-Nabhani, Khalid
;
Marriott, Hannah
- In:
Psychology & marketing
39
(
2022
)
1
,
pp. 150-167
Persistent link: https://www.econbiz.de/10012796081
Saved in:
9
Examining consumers' continuous usage of multichannel retailers' mobile applications
Al-Nabhani, Khalid
;
Wilson, Alan M.
;
McLean, Graeme J.
- In:
Psychology & marketing
39
(
2022
)
1
,
pp. 168-195
Persistent link: https://www.econbiz.de/10012796084
Saved in:
10
The influence of anthropomorphic cues in retailing : the moderating effect of the vice versus virtue products
Londoño, Juan C.
;
Ruiz de Maya, Salvador
- In:
Psychology & marketing
39
(
2022
)
7
,
pp. 1322-1335
Persistent link: https://www.econbiz.de/10013280099
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