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~person:"Abrao, Ana Gloria"
~person:"Suess, Julia"
~type_genre:"Article in journal"
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Abrao, Ana Gloria
Suess, Julia
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Journal of family business strategy
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ECONIS (ZBW)
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A
conceptual
model
to measure customer's satisfaction in electric power distribution services
Souza, Maria Eduarda Letti
;
Lima, Edson Pinheiro de
; …
- In:
Total quality management & business excellence
32
(
2021
)
2
,
pp. 199-219
Persistent link: https://www.econbiz.de/10012423581
Saved in:
2
Family governance : literature review and the development of a
conceptual
model
Suess, Julia
- In:
Journal of family business strategy
5
(
2014
)
2
,
pp. 138-155
Persistent link: https://www.econbiz.de/10010390017
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