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~person:"Chong, Hyonsong"
~subject:"Qualitätsmanagement"
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Qualitätsmanagement
China
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Customer Satisfaction
1
Customer satisfaction
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Dienstleistungsqualität
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Human-Oriented Quality Practices
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Kundenzufriedenheit
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Chong, Hyonsong
Cho, Young Sik
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International journal of operations and quantitative management : IJOQM
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The stepwise process relationship between strategic leadership, quality practices, and performances : an empirical analysis in the U.S. and China manufacturing
Cho, Young Sik
;
Thiagarajan, Palaniappan
;
Chong, Hyonsong
; …
- In:
International journal of operations and quantitative …
23
(
2017
)
2
,
pp. 147-160
Persistent link: https://www.econbiz.de/10011732634
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