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~person:"Fatima, Johra Kayeser"
~subject:"Structural equation modeling"
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Fatima, Johra Kayeser
Ringle, Christian M.
17
Sarstedt, Marko
15
Hair, Joseph F.
11
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8
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5
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International journal of quality & reliability management
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Journal of retailing and consumer services
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Reversing the dependency-trust relationship in B2C services
Fatima, Johra Kayeser
;
Di Mascio, Rita
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011808444
Saved in:
2
Service quality and satisfaction in the banking sector
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 367-379
Persistent link: https://www.econbiz.de/10010341329
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