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~person:"Fatima, Johra Kayeser"
~subject:"Tangible service quality"
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International journal of quality & reliability management
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Service quality and satisfaction in the banking sector
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 367-379
Persistent link: https://www.econbiz.de/10010341329
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