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~person:"Ponnaiyan, Subramaniam"
~subject:"Kundenzufriedenheit"
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Search: subject:"structural equation modeling"
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Kundenzufriedenheit
Customer satisfaction
2
Dienstleistungsqualität
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Quality management
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Qualitätsmanagement
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SERVQUAL
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Service quality
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Structural equation model
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Strukturgleichungsmodell
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United Arab Emirates
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Vereinigte Arabische Emirate
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service quality
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Einzelhandel
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Fast Food
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Fast food
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Fast-food industry
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SERVPERF
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fast food
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Ponnaiyan, Subramaniam
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Quality management journal : QMJ
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ECONIS (ZBW)
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Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
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2
Antecedents of hypermarket service quality in the United Arab Emirates
ElMelegy, Ahmed R.
;
Ponnaiyan, Subramaniam
;
AlNajem, …
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 35-48
Persistent link: https://www.econbiz.de/10011764235
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