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~person:"Rahman, Zillur"
~subject:"Consumer behaviour"
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Consumer behaviour
Quality management
37
Qualitätsmanagement
37
Konsumentenverhalten
24
Dienstleistungssektor
21
India
21
Indien
21
Service industry
21
Beziehungsmarketing
20
Brand management
20
Markenführung
20
Relationship marketing
20
Bibliometrics
17
Bibliometrie
17
Corporate Social Responsibility
17
Corporate social responsibility
17
Dienstleistungsqualität
15
Service quality
15
Brand image
14
Markenimage
14
Brand
11
Customer integration
10
Kundenintegration
10
Markenartikel
10
Nachhaltige Entwicklung
10
Sustainable development
10
Customer satisfaction
9
Firm performance
9
Kundenzufriedenheit
9
Nachhaltigkeit
9
Sustainability
9
Unternehmenserfolg
9
Erfolgsfaktor
8
Internet marketing
8
Online-Marketing
8
Success factor
8
Social Web
7
Social web
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AHP approach
6
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English
24
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Rahman, Zillur
Han, Heesup
64
Mattila, Anna S.
56
Loureiro, Sandra Maria Correia
39
Phau, Ian
39
Hollebeek, Linda D.
35
Huber, Frank
35
Bang, Nguyen
34
Bauer, Hans H.
33
Kumar, V.
33
Verhoef, Peter C.
33
Wiedmann, Klaus-Peter
31
Ko, Eunju
30
Swoboda, Bernhard
30
Herrmann, Andreas
28
Melewar, T. C.
28
Sarkar, Abhigyan
28
Septianto, Felix
27
Gierl, Heribert
26
Walsh, Gianfranco
25
Dawes, John
24
Prentice, Catherine
24
Usman, Osly
24
Homburg, Christian
23
Pelsmacker, Patrick de
23
Vrontis, Demetris
23
Bagozzi, Richard P.
22
Balaji, M. S.
22
Diamantopoulos, Adamantios
22
Hyun, Sunghyup Sean
22
Japutra, Arnold
22
Klaus, Philipp
22
Grewal, Dhruv
21
Wong, IpKin Anthony
21
Guzman, Francisco
20
Jang, Soocheong
20
Keller, Kevin Lane
20
Khan, Imran
20
MacInnis, Deborah J.
20
Miao, Li
20
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Journal of retailing and consumer services
3
Decision
1
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
European journal of marketing
1
Handbook of research on customer engagement
1
International journal of business excellence
1
International journal of emerging markets
1
International journal of hospitality management
1
International journal of retail & distribution management
1
International review on public and non-profit marketing
1
Journal of business research : JBR
1
Journal of international consumer marketing
1
Journal of internet commerce
1
Management decision : MD
1
Management research review
1
Psychology & marketing
1
Qualitative market research : an international journal
1
Service business
1
The international journal of bank marketing : IJBM
1
The journal of brand management : an international journal
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ECONIS (ZBW)
24
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1
Brand hate : a literature review and future research agenda
Aziz, Rahila
;
Rahman, Zillur
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 2014-2051
Persistent link: https://www.econbiz.de/10013352678
Saved in:
2
Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement : a conceptual analysis
Sarmah, Bijoylaxmi
;
Rahman, Zillur
- In:
International journal of business excellence
15
(
2018
)
2
,
pp. 239-255
Persistent link: https://www.econbiz.de/10011954242
Saved in:
3
Gender, loyalty card membership, age, and critical incident recovery : do they moderate experience-loyalty relationship?
Khan, Imran
;
Fatma, Mobin
;
Shamim, Amjad
;
Joshi, Yatish
; …
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293824
Saved in:
4
Customer engagement in the service context : an empirical investigation of the construct, its antecedents and consequences
Islam, Jamid Ul
;
Hollebeek, Linda D.
;
Rahman, Zillur
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 277-285
Persistent link: https://www.econbiz.de/10012114161
Saved in:
5
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda D.
- In:
Handbook of research on customer engagement
,
(pp. 456-469)
.
2019
Persistent link: https://www.econbiz.de/10013163406
Saved in:
6
How does corporate association influence consumer brand loyalty? : mediating role of brand identification
Fatma, Mobin
;
Khan, Imran
;
Rahman, Zillur
- In:
The journal of product & brand management
25
(
2016
)
7
,
pp. 629-641
Persistent link: https://www.econbiz.de/10011616247
Saved in:
7
The effect of CSR on consumer behavioral responses after service failure and recovery
Fatma, Mobin
;
Khan, Imran
;
Rahman, Zillur
- In:
European business review : EBR ; the official journal …
28
(
2016
)
5
,
pp. 583-599
Persistent link: https://www.econbiz.de/10011588576
Saved in:
8
The evolving passage of consumer ethics research : a systematic literature review
Hassan, Syed Masroor
;
Rahman, Zillur
- In:
International journal of emerging markets
18
(
2023
)
9
,
pp. 3043-3064
Persistent link: https://www.econbiz.de/10014451782
Saved in:
9
Understanding customer participtation in online brand communities : literature review and future research agenda
Kamboj, Shampy
;
Rahman, Zillur
- In:
Qualitative market research : an international journal
20
(
2017
)
3
,
pp. 306-334
Persistent link: https://www.econbiz.de/10011748655
Saved in:
10
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
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