The aim of this paper is to discuss the theoretical framework of quality management. We propose a conceptual model based on the convention theory. This framework enables to understand the quality as a social construct, but also the reasons why quality is managed by institutions. In this...

Both the number and types of mobile applications have been seeing a significant increase in the last few years. Such an increase can lead to an overwhelming situation for researchers, users, and developers who are trying to understand them from many different viewpoints. One way to create a more...

The complexity of the information systems field often lends itself to classification schemes, or taxonomies, which provide ways to understand the similarities and differences among objects under study. Developing a taxonomy, however, is a complex process that is often done in an ad hoc way. This...

La question du respect de la vie privée dans l'entreprise et dans les relations commerciales a suscité un intérêt particulier au cours de ces derniers mois. Licenciement pour usage personnel de l'Internet dans l'entreprise, courrier électronique « ouvert » par l'employeur (Kovach & alii,...

Since the first commercial launch of cellular telecoms by NET in Tokyo Japan in 1979 and the launch of the NMT system in Denmark, Finland, Norway and Sweden in 1981, the mobile phone has undergone continual incremental innovation for changing market needs. This study investigates the factors...

Mobile phones have taken on the role of providing truly portable and individual communications and computing. Unlike many devices, however, mobile phones can be used anywhere and anytime. Consequently, they are used in social situations such as restaurants and theatres where co-located people...