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Generalized linear models with covariate measurement error can be estimated by maximum likelihood using gllamm, a program that fits a large class of multilevel latent variable models (Rabe-Hesketh, Skrondal, and Pickles 2004). The program uses adaptive quadrature to evaluate the log likelihood,...
Persistent link: https://www.econbiz.de/10009443380
Work process knowledge (WPK) is a concept for systems-level knowledge of the workplace and has been shown to be most important in organisations requiring multi-functional working. Most of the previous body of knowledge on WPK has focussed mainly on manufacturing industries; there has been less...
Persistent link: https://www.econbiz.de/10009466000
This study is a comparison of typical customer comment cards in comparison tothe QS-1000 survey computer. Each of these instruments can be used to gather data fromcustomers regarding their opinions on service. As compettion throughout the serviceindustry increases, the need for businesses to...
Persistent link: https://www.econbiz.de/10009459258
The concept of privacy has proven difficult to analyze because of its subjective nature and susceptibility to psychological and contextual influences. This study challenges the concept of privacy as a valid construct for addressing individuals' concerns regarding online disclosure of personal...
Persistent link: https://www.econbiz.de/10009475081
The roles of business relationships and B2B communication in selected European agri-food chains are analyzed. Using survey data from 1,026 farmers, food processors and retailers in two commodity sectors (meat and cereals) and five different EU countries (Germany, United Kingdom, Ireland,...
Persistent link: https://www.econbiz.de/10009446427
certification, TQM practices,organizational competitiveness, customer satisfaction, and business performance. An a priori model is … performance. However, one important result is the strong evidence that both the ISO 9000 certification efforts and TQM practices … enhance organizational competitiveness, which in turn helps to improve business performance. The study also indicates that ISO …
Persistent link: https://www.econbiz.de/10009452180
-technology fit still had a greater impact on firms' perceived performance than utilisation. …
Persistent link: https://www.econbiz.de/10009484178
The aim of this study is to examine how customer delight, a proven construct superior to the famous customer satisfaction, affects consumers to generate positive word of mouth and to behave positively to repurchase from the brand. The study also tests the mediating effect of positive word of...
Persistent link: https://www.econbiz.de/10011949824
Numerous studies have indicated racial and ethnic disparities in the vocationalrehabilitation (VR) system, including differences in eligibility, services provided, andemployment outcomes. Few of these studies, however, have utilized advancedmultivariate techniques or latent constructs to measure...
Persistent link: https://www.econbiz.de/10009429303
It is often of interest to estimate partial or semipartial correlation coefficients as indexes of the linear association between 2 variables after partialing one or both for the influence of covariates. Squaring these coefficients expresses the proportion of variance in 1 variable explained by...
Persistent link: https://www.econbiz.de/10009430918