This paper presents a framework to analyze the potential changes in transaction costs due to theintroduction of e-commerce on transactions between businesses. It then illustrates and applies thisframework using internal data from an Internet-based firm to measure process improvements,marketplace...

Die verschiedenen Rollen der Information führten in derEntwicklung des IT-Managements bzw. des Informationsmanagements überdie letzten Jahrzehnte immer wieder zu markanten Titulierungen, z. B. derInformation als Produktions- oder als Wettbewerbsfaktor. Ein Wechsel inder Titulierung der...

Recent events involving major insurance companies and insurance brokerage firms highlight substantial incentive problems in commercial and reinsurance markets where intermediation takes place. We show that in markets with informed as well as uninformed consumers and heterogeneous risk profiles...

Empirical studies on information communication technologies (ICT) typically aggregate the“information” and “communication” components together. We show theoretically and empirically thatthese have very different effects on the empowerment of employees, and by extension on wageinequality....