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The aim of this study is to examine how customer delight, a proven construct superior to the famous customer satisfaction, affects consumers to generate positive word of mouth and to behave positively to repurchase from the brand. The study also tests the mediating effect of positive word of...
Persistent link: https://www.econbiz.de/10011949824
Numerous studies have indicated racial and ethnic disparities in the vocationalrehabilitation (VR) system, including differences in eligibility, services provided, andemployment outcomes. Few of these studies, however, have utilized advancedmultivariate techniques or latent constructs to measure...
Persistent link: https://www.econbiz.de/10009429303
It is often of interest to estimate partial or semipartial correlation coefficients as indexes of the linear association between 2 variables after partialing one or both for the influence of covariates. Squaring these coefficients expresses the proportion of variance in 1 variable explained by...
Persistent link: https://www.econbiz.de/10009430918
Research has shown that female physicians continue to earn less than their male counterparts. From both social justice and feminist perspectives, laws requiring equal pay should provide just income for females as compared to males. However, the literature continues to indicate that in general...
Persistent link: https://www.econbiz.de/10009431112
Direct tests between corporate social responsibility (CSR) and firm performance (FP) have been argued to be a futile … affects firm performance. Studying a sample of Australian business firms the findings suggest that CSR is positively linked … with firm performance. However, the effect is indirect: reputation and customer satisfaction fully mediate the CSR …
Persistent link: https://www.econbiz.de/10009434794
Labels, certifications and endorsements signaling the quality of food have an impact on the purchasing choices of multiple segments of US consumers. At the same time, not much is known about the relationships between the sources providing information through these quality signals and consumer...
Persistent link: https://www.econbiz.de/10009444571
between-/within-level models. The performance of a maximum modeling strategy with the saturated higher-level and true lower …
Persistent link: https://www.econbiz.de/10009464884
-model misspecifications when ICC decreased. Lastly, the performance of WRMR was dominated by the misfit of within-model. In addition, WRMR was …
Persistent link: https://www.econbiz.de/10009464911
A better understanding of Open Source Innovation in Physical Product (OSIP) might allow project managers to mitigate risks associated with this innovation model and process, while developing the right strategies to maximise OSIP outputs. In the software industry, firms have been highly...
Persistent link: https://www.econbiz.de/10009438153
This study aims to explore policy implications, production and consumption processes between the airline and tourism industries. In particular, policy initiatives, product developments, innovation and consumption patterns are taken into consideration in order to identify the relationship between...
Persistent link: https://www.econbiz.de/10009440924