Criminal elements in today’s technology-driven society are using every means available at their disposal to launder the proceeds from their illegal activities. In response, international anti-money laundering (AML) efforts are being made. The events of September 11, 2001, highlighted the need...

An effective Decision Support System (DSS) should help its users improve decision-making in complex, information-rich, environments. We present a feature gap analysis that shows that current decision support technologies lack important qualities for a new generation of agile business models that...

Recommendations often play a positive role in the decision process by reducing the difficulty associated with choosing between options. However, in certain circumstances recommendations play a less positive and more undesirable role from the perspectives of both the recommending agent or agency...

Business Intelligence (BI) techniques provide the potential to not only efficiently manage but further analyse and apply the collected information in an effective manner. Benefiting from research both within industry and academia, BI provides functionality for accessing, cleansing, transforming,...

We studied the process of production scheduling in a large chemical plant. Scheduling in that environment is inherently a group process because multiple experts are needed to construct a schedule and to manage its execution. A mathematical formulation of the production scheduling problem yields...

An effective Decision Support System (DSS) should help its users improve decision-making in complex, information-rich, environments. We present a feature gap analysis that shows that current decision support technologies lack important qualities for a new generation of agile business models that...

From computer games to human societies, many natural and artificial phenomena can be represented as multi-agent systems. Over time, these systems have been proven a really powerful tool for modelling and understanding phenomena in fields, such as economics and trading, health care, urban...

Fierce competition in a market increasingly crowded and frequent changes in consumer requirements are the main forces that will cause companies to change their current organization and management. One solution is to move to open architectures and virtual type, which requires addressing business...

Each organization has limited resources and in order to better accomplish a higher external demand, the managers are forced to outsource parts of their contracts even to concurrent organizations. In this concurrent environment each organization wants to preserve its decision autonomy and to...

The knowledge acquisition concerning the behavior at the fault of the complex systems is a systematic process, first, by the presentation of the processes, procedures and stages that occur throughout of a acquisition project of knowledge. Also, a good knowledge of the system, with all its...