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Operations excellence
Chapman, Ross; Sloan, Terry; Beckett, Ron - In: Operations management : an integrated approach, (pp. 286-322). 2008
Persistent link: https://www.econbiz.de/10003740557
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The contemporary framework on social media analytics as an emerging tool for behavior informatics, HR analytics and business process
Sinha, Vinita; Subramanian, K. S.; Bhattacharya, Sonali; … - In: Management : journal of contemporary management issues 17 (2012) 2, pp. 65-84
Organizations can use social media analytics as an effective assessment tool from behavioral perspectives, HR as well as business process to collaboratively build competency framework. The present piece of work is an attempt to put forth social media as a contemporary model in the light of the...
Persistent link: https://www.econbiz.de/10010240402
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Structuring a design for Six Sigma project : paper helicopter robust and optimal design
Ferryanto, Liem - In: International journal of six sigma and competitive … 9 (2015) 2/3/4, pp. 150-173
Persistent link: https://www.econbiz.de/10011547610
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Integrate DLDDC into DFSS for reducing variations in programme delivery
Yeung, Shirley Mo-ching - In: International journal of six sigma and competitive … 8 (2013/14) 3/4, pp. 203-226
Persistent link: https://www.econbiz.de/10011346394
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Quality management : introduction to total quality management for production, processing, and services
Goetsch, David L.; Davis, Stanley - 2003 - 4. ed.
Persistent link: https://www.econbiz.de/10001695443
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Lean Six Sigma in service : applications and case studies
Furterer, Sandra L. (ed.) - 2009
Persistent link: https://www.econbiz.de/10013547606
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Understanding the formation process of negative customer engagement behaviours : a quantitative and qualitative interpretation
Zang, Luning; Liu, Yuying; Sun, Xiaojing; Wen, Decheng - In: Total quality management & business excellence 35 (2024) 1/2, pp. 170-201
Persistent link: https://www.econbiz.de/10014513347
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Social media and quality management : exploring the connections
Lagrosen, Stefan - In: Key challenges and opportunities for quality, …, (pp. 117-128). 2021
Persistent link: https://www.econbiz.de/10012506159
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Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç; Perramon, Jordi; Barquero … - In: Total quality management & business excellence : an … 27 (2016) 11/12, pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
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Gauging the school-based acceptability of Web 2.0 collaborative tools
Sadaf Hina; Dominic, P. D. D. - In: International journal of business information systems : … 21 (2016) 3, pp. 321-341
Persistent link: https://www.econbiz.de/10011520596