Moura, Louisi Francis; Pinheiro de Lima, Edson; … - In: International Journal of Productivity and Performance … 68 (2019) 8, pp. 1373-1410
Purpose: In the performance measurement and management research field, the applicability of performance measurement systems (PMS) in nonprofit organizations (NPOs) and public administration has been considered a challenge. The diversity of these organizations makes it difficult to define proper...