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Physical web atmospherics : utilising internet of things to conceptualise store atmosphere in omnichannel retailing

Lazaris, Chris; Vrechopoulos, Adam; Doukidis, Georgios I. - In: International journal of technology marketing : IJTMkt 12 (2017) 4, pp. 389-416

Persistent link: https://www.econbiz.de/10011862048

Examining the influence of store environment in hedonic and utilitarian shopping

Calvo-Porral, Cristina; Lévy Mangin, Jean-Pierre - In: Administrative Sciences : open access journal 11 (2021) 1/6, pp. 1-15

Much of the literature on the attractiveness and pleasantness of retail stores has focused on the critical influence of store atmosphere or ambient attributes, which influence customer satisfaction and store choice. However, little is known about the environmental cues that influence...

Persistent link: https://www.econbiz.de/10012424609

Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness

Bruckberger, Gianna; Fuchs, Christoph; Schreier, Martin; … - In: Journal of retailing 99 (2023) 4, pp. 594-604

Persistent link: https://www.econbiz.de/10014465661

An examination of the effects of omni-channel service offerings on retailer performance

Jones, Angela L.; Miller, Jason W.; Griffis, Stanley E.; … - In: International journal of physical distribution and … 52 (2022) 2, pp. 150-169

Persistent link: https://www.econbiz.de/10013173425

Revisiting the showrooming effect on online and offline retailers : the strategic role of in-store service

Wang, Junbin; Wang, Shanshan - In: Journal of retailing and consumer services 66 (2022), pp. 1-17

Persistent link: https://www.econbiz.de/10013209643

Consumer behavior in omnichannel retailing

Özbük, Meltem Yetkin; Ünal, Duygu Aydın; Oktay, Büşra - In: Managing customer experiences in an omnichannel world : …, (pp. 75-95). 2021

Persistent link: https://www.econbiz.de/10012492210

How can online store layout design and atmosphere influence consumer shopping intention on a website?

Wu, Wann-Yih; Lee, Chia-ling; Fu, Chen-su; Wang, Hong-chun - In: International journal of retail & distribution management 42 (2014) 1, pp. 4-24

Persistent link: https://www.econbiz.de/10010247023

Customer engagement through omnichannel retailing : the effects of channel integration quality

Lee, Zach W. Y.; Chan, Tommy K. H.; Chong, Alain Yee Loong - In: Industrial marketing management : the international … 77 (2019), pp. 90-101

Persistent link: https://www.econbiz.de/10012004178

M-commerce : the nexus between mobile shopping service quality and loyalty

Omar, Suha; Mohsen, Kholoud; Tsimonis, Georgios; … - In: Journal of retailing and consumer services 60 (2021), pp. 1-15

Persistent link: https://www.econbiz.de/10012502686

Logistics service quality in online shopping : a bibliometric analysis

Dhaigude, Soma Amol; Mohan, Bijuna C. - In: Journal of internet commerce 22 (2023) 1, pp. 157-188

Persistent link: https://www.econbiz.de/10013547784

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