Customer Care Management : Fachbuch Dienstleister Management & Outsourcing von Contact Center Dienstleistungen
Uwe Lamnek
| Year of publication: |
[2021] ; 2. Auflage
|
|---|---|
| Authors: | Lamnek, Uwe |
| Institutions: | Books on Demand GmbH <Norderstedt> (publisher) |
| Publisher: |
Norderstedt : BoD - Books on Demand |
| Subject: | Dienstleistungsmanagement | Service management | Outsourcing | Kundenservice | Customer service | Organisatorischer Wandel | Organizational change | Erfolgsfaktor | Success factor |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | 176 Seiten Illustrationen 21.6 cm x 15.3 cm, 375 g |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 978-3-7534-6023-9 ; 3-7534-6023-0 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012513171