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~isPartOf:"Quality management journal : QMJ"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Structural equation model
10
Strukturgleichungsmodell
10
structural equation modeling
10
Quality management
8
Qualitätsmanagement
8
Service quality
6
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Kundenzufriedenheit
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partial least squares
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Quality management journal : QMJ
The journal of services marketing
5
International journal of hospitality management
3
Cogent business & management
2
International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
International journal of quality & reliability management
2
Journal of hospitality marketing & management
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Journal of open innovation : technology, market, and complexity
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Journal of travel and tourism marketing
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Afro Eurasian studies
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Australian journal of management
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European Sport management quarterly : ESMQ
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Gadjah Mada international journal of business
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International journal of bank marketing
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International journal of e-business research : an official publication of the Information Resources Management Association
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International journal of economics and finance
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International journal of economics and financial issues : IJEFI
1
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of operations and quantitative management : IJOQM
1
International journal of production economics
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International journal of quality and service sciences
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International review on public and non-profit marketing
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International transactions in operational research : a journal of the International Federation of Operational Research Societies
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Journal of Asian finance, economics and business : JAFEB
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1
Determinants of customer satisfaction in a B2B IT context : a
structural
equation
modeling
approach
Sureshchandar, G. S.
- In:
Quality management journal : QMJ
30
(
2023
)
2
,
pp. 135-149
Persistent link: https://www.econbiz.de/10014291640
Saved in:
2
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
3
Antecedents of hypermarket service quality in the United Arab Emirates
ElMelegy, Ahmed R.
;
Ponnaiyan, Subramaniam
;
AlNajem, …
- In:
Quality management journal : QMJ
24
(
2017
)
4
,
pp. 35-48
Persistent link: https://www.econbiz.de/10011764235
Saved in:
4
The moderating effect of gender in urgent care service satisfaction
Qin, Hong
;
Boonme, Kittipong
;
George, Benjamin
; …
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 20-30
Persistent link: https://www.econbiz.de/10011721847
Saved in:
5
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
6
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
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