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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Strukturgleichungsmodell
798
Structural equation model
795
Structural equation modeling
546
structural equation modeling
452
Consumer behaviour
207
Konsumentenverhalten
206
Structural Equation Modeling
136
Partial least squares
109
Firm performance
106
Unternehmenserfolg
106
Partielle kleinste Quadrate
99
Customer satisfaction
80
Kundenzufriedenheit
79
Lieferkette
79
Supply chain
79
Relationship marketing
78
Beziehungsmarketing
77
Service quality
69
Structural equation modeling (SEM)
69
Innovation
66
Innovation management
63
Innovationsmanagement
63
Innovation adoption
52
Innovationsakzeptanz
51
Knowledge management
50
Theorie
49
Theory
49
Wissensmanagement
49
structural equation modeling (SEM)
49
Quality management
45
Qualitätsmanagement
44
Brand image
43
Estimation theory
43
SME
43
Schätztheorie
43
India
42
KMU
42
Markenimage
42
Brand management
41
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66
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English
66
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Jaiswal, Deepak
2
Kant, Rishi
2
Persada, Satria Fadil
2
Ponnaiyan, Subramaniam
2
Prasetyo, Yogi Tri
2
Prybutok, Victor
2
Prybutok, Victor R.
2
Thakur, Ramendra
2
Ababneh, Khaldoun I.
1
Abdi, Farshid
1
Ahmed, Rizwan Raheem
1
Akin, Mahmut Selami
1
Akrong, Godwin Banafo
1
Al-Nasser, Amjad D.
1
AlNajem, Mohamad N.
1
Altobello, Suzanne
1
Alén, Elisa
1
Assaker, Guy
1
Atienza, Ringgold P.
1
Badiang, Alphonse Mefoute
1
Baker, Thoams A.
1
Balinado, Justine Roy
1
Banerjee, Dipa
1
Bartuševičienė, Ilona
1
Berkowitz, David
1
Bhatia, Sandhya
1
Bhatt, Kedar
1
Bhatt, Ruchi
1
Biswas, Abhijeet
1
Biswas, Debasish
1
Blankson, Charles
1
Boonme, Kittipong
1
Budiyanti, Hety
1
Butaney, Gul T.
1
Butkus, Mindaugas
1
Byon, Kevin K.
1
Cha, JaeMin
1
Cho, Young Sik
1
Chong, Hyonsong
1
Chudhery, Muhammad Adnan Zahid
1
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Quality management journal : QMJ
6
The journal of services marketing
5
International journal of hospitality management
3
Cogent business & management
2
International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
International journal of quality & reliability management
2
Journal of hospitality marketing & management
2
Journal of open innovation : technology, market, and complexity
2
Journal of travel and tourism marketing
2
Afro Eurasian studies
1
Asia Pacific journal of marketing and logistics
1
Australian journal of management
1
Equilibrium : quarterly journal of economics and economic policy
1
Eurasian business review
1
European Sport management quarterly : ESMQ
1
Gadjah Mada international journal of business
1
Global business review
1
Human systems management : HSM
1
IIMB management review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of bank marketing
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economics and finance
1
International journal of economics and financial issues : IJEFI
1
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of operations and quantitative management : IJOQM
1
International journal of production economics
1
International journal of quality and service sciences
1
International review on public and non-profit marketing
1
International transactions in operational research : a journal of the International Federation of Operational Research Societies
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of air transport management
1
Journal of business-to-business marketing
1
Journal of financial services marketing : JFSM
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of internet commerce
1
Journal of nonprofit & public sector marketing
1
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ECONIS (ZBW)
66
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21
A process-based framework for B-to-B service quality : a practitioner note of management consulting service
Venkateswaran, N.
- In:
Journal of business-to-business marketing
29
(
2022
)
2
,
pp. 211-219
Persistent link: https://www.econbiz.de/10013359020
Saved in:
22
Disruptive technology and AI in the banking industry of an emerging market
Omoge, Akinyemi Paul
;
Gala, Prachi
;
Horky, Alisha Blakeney
- In:
International journal of bank marketing
40
(
2022
)
6
,
pp. 1217-1247
Persistent link: https://www.econbiz.de/10013397785
Saved in:
23
Assessing the impact of system quality, information quality, and service quality on enterprise resource planning (ERP) systems
Akrong, Godwin Banafo
;
Shao, Yunfei
;
Owusu, Ebenezer
- In:
International journal of enterprise information systems …
17
(
2021
)
4
,
pp. 69-84
Persistent link: https://www.econbiz.de/10012663787
Saved in:
24
The value of service robots from the hotel guest's perspective : a mixed-method approach
Lin, Ingrid Y.
;
Mattila, Anna S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012495116
Saved in:
25
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
26
Measuring service fairness and its impact on service quality and satisfaction : a study of Indian banking services
Bhatt, Kedar
- In:
Journal of financial services marketing : JFSM
25
(
2020
)
1/2
,
pp. 35-44
Persistent link: https://www.econbiz.de/10012298253
Saved in:
27
A study of relationship among service quality of e-commerce websites, customer satisfaction, and purchase intention
Dhingra, Sanjay
;
Gupta, Shelly
;
Bhatt, Ruchi
- In:
International journal of e-business research : an …
16
(
2020
)
3
,
pp. 42-59
Persistent link: https://www.econbiz.de/10012302663
Saved in:
28
The relationships among service quality, customer satisfaction, and customer loyalty in library services
Wantara, Pribanus
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 264-269
Persistent link: https://www.econbiz.de/10011661417
Saved in:
29
A model of customer loyalty : an empirical study of Indian retail banking customer
Kant, Rishi
;
Jaiswal, Deepak
;
Mishra, Suyash
- In:
Global business review
20
(
2019
)
5
,
pp. 1248-1266
Persistent link: https://www.econbiz.de/10012137634
Saved in:
30
Service quality versus service experience : an empirical examination of the consequential effects in B2B services
Roy, Subhadip
;
Sreejesh, S.
;
Bhatia, Sandhya
- In:
Industrial marketing management : the international …
82
(
2019
),
pp. 52-69
Persistent link: https://www.econbiz.de/10012127978
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