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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Strukturgleichungsmodell
798
Structural equation model
795
Structural equation modeling
546
structural equation modeling
452
Consumer behaviour
207
Konsumentenverhalten
206
Structural Equation Modeling
136
Partial least squares
109
Firm performance
106
Unternehmenserfolg
106
Partielle kleinste Quadrate
99
Customer satisfaction
80
Kundenzufriedenheit
79
Lieferkette
79
Supply chain
79
Relationship marketing
78
Beziehungsmarketing
77
Service quality
69
Structural equation modeling (SEM)
69
Innovation
66
Innovation management
63
Innovationsmanagement
63
Innovation adoption
52
Innovationsakzeptanz
51
Knowledge management
50
Theorie
49
Theory
49
Wissensmanagement
49
structural equation modeling (SEM)
49
Quality management
45
Qualitätsmanagement
44
Brand image
43
Estimation theory
43
SME
43
Schätztheorie
43
India
42
KMU
42
Markenimage
42
Brand management
41
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9
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66
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66
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66
Conference paper
2
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2
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English
66
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Jaiswal, Deepak
2
Kant, Rishi
2
Persada, Satria Fadil
2
Ponnaiyan, Subramaniam
2
Prasetyo, Yogi Tri
2
Prybutok, Victor
2
Prybutok, Victor R.
2
Thakur, Ramendra
2
Ababneh, Khaldoun I.
1
Abdi, Farshid
1
Ahmed, Rizwan Raheem
1
Akin, Mahmut Selami
1
Akrong, Godwin Banafo
1
Al-Nasser, Amjad D.
1
AlNajem, Mohamad N.
1
Altobello, Suzanne
1
Alén, Elisa
1
Assaker, Guy
1
Atienza, Ringgold P.
1
Badiang, Alphonse Mefoute
1
Baker, Thoams A.
1
Balinado, Justine Roy
1
Banerjee, Dipa
1
Bartuševičienė, Ilona
1
Berkowitz, David
1
Bhatia, Sandhya
1
Bhatt, Kedar
1
Bhatt, Ruchi
1
Biswas, Abhijeet
1
Biswas, Debasish
1
Blankson, Charles
1
Boonme, Kittipong
1
Budiyanti, Hety
1
Butaney, Gul T.
1
Butkus, Mindaugas
1
Byon, Kevin K.
1
Cha, JaeMin
1
Cho, Young Sik
1
Chong, Hyonsong
1
Chudhery, Muhammad Adnan Zahid
1
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Quality management journal : QMJ
6
The journal of services marketing
5
International journal of hospitality management
3
Cogent business & management
2
International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
International journal of quality & reliability management
2
Journal of hospitality marketing & management
2
Journal of open innovation : technology, market, and complexity
2
Journal of travel and tourism marketing
2
Afro Eurasian studies
1
Asia Pacific journal of marketing and logistics
1
Australian journal of management
1
Equilibrium : quarterly journal of economics and economic policy
1
Eurasian business review
1
European Sport management quarterly : ESMQ
1
Gadjah Mada international journal of business
1
Global business review
1
Human systems management : HSM
1
IIMB management review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of bank marketing
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economics and finance
1
International journal of economics and financial issues : IJEFI
1
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of operations and quantitative management : IJOQM
1
International journal of production economics
1
International journal of quality and service sciences
1
International review on public and non-profit marketing
1
International transactions in operational research : a journal of the International Federation of Operational Research Societies
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of air transport management
1
Journal of business-to-business marketing
1
Journal of financial services marketing : JFSM
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of internet commerce
1
Journal of nonprofit & public sector marketing
1
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ECONIS (ZBW)
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51
Determinants of destination loyalty and the mediating role of tourist satisfaction
Nilplub, Chartaya
;
Khang, Do Ba
;
Krairit, Donyaprueth
- In:
Tourism analysis : an interdisciplinary tourism & …
21
(
2016
)
2/3
,
pp. 221-236
Persistent link: https://www.econbiz.de/10011492658
Saved in:
52
The influence of event authenticity and quality attributes on behavioral intentions
Novello, Simone
;
Murias Fernandez, Pilar
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 685-714
Persistent link: https://www.econbiz.de/10011559814
Saved in:
53
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
54
Improving services supply management in the defense sector : how the procurement process affects B2B service quality
Hawkins, Timothy G.
;
Gravier, Michael J.
;
Berkowitz, David
- In:
Journal of purchasing and supply management
21
(
2015
)
2
,
pp. 81-94
Persistent link: https://www.econbiz.de/10011299130
Saved in:
55
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
56
Service quality and satisfaction in the banking sector
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 367-379
Persistent link: https://www.econbiz.de/10010341329
Saved in:
57
Cross-border comparative studies of service quality and consumer satisfaction : some empirical results
Wu, Ming-Lu
- In:
Eurasian business review
4
(
2014
)
1
,
pp. 89-106
Persistent link: https://www.econbiz.de/10010493674
Saved in:
58
Effects of financial and non-financial performance measures on customers’ perceptions of service quality at Islamic banks in UAE
Marie, Attiea A.
;
Ibrahim, Mohamed E.
;
Al-Nasser, Amjad D.
- In:
International journal of economics and finance
6
(
2014
)
10
,
pp. 201-213
Persistent link: https://www.econbiz.de/10010422937
Saved in:
59
Social interaction, convenience and customer satisfaction : the mediating effect of customer experience
Srivasta, Mala
;
Kaul, Dimple
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1028-1037
Persistent link: https://www.econbiz.de/10010437674
Saved in:
60
The role of E-quality within the consumer dexision making process
Wen, Chao
;
Prybutok, Victor R.
;
Blankson, Charles
; …
- In:
International journal of operations & production …
34
(
2014
)
12
,
pp. 1506-1536
Persistent link: https://www.econbiz.de/10010437778
Saved in:
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