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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Strukturgleichungsmodell
798
Structural equation model
795
Structural equation modeling
546
structural equation modeling
452
Consumer behaviour
207
Konsumentenverhalten
206
Structural Equation Modeling
136
Partial least squares
109
Firm performance
106
Unternehmenserfolg
106
Partielle kleinste Quadrate
99
Customer satisfaction
80
Lieferkette
79
Supply chain
79
Relationship marketing
78
Beziehungsmarketing
77
Service quality
69
Structural equation modeling (SEM)
69
Dienstleistungsqualität
66
Innovation
66
Innovation management
63
Innovationsmanagement
63
Innovation adoption
52
Innovationsakzeptanz
51
Knowledge management
50
Theorie
49
Theory
49
Wissensmanagement
49
structural equation modeling (SEM)
49
Quality management
45
Qualitätsmanagement
44
Brand image
43
Estimation theory
43
SME
43
Schätztheorie
43
India
42
KMU
42
Markenimage
42
Brand management
41
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Undetermined
49
Free
7
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Article
79
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Article in journal
79
Aufsatz in Zeitschrift
79
Conference paper
2
Konferenzbeitrag
2
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English
79
Author
All
Fatima, Johra Kayeser
3
Ahmed, Rizwan Raheem
2
Assaker, Guy
2
Di Mascio, Rita
2
Hallak, Rob
2
Jaiswal, Deepak
2
Kant, Rishi
2
Pereira, Hélia Gonçalves
2
Ponnaiyan, Subramaniam
2
Prybutok, Victor
2
Rita, Paulo
2
Salgueiro, Maria de Fátima
2
Wirtz, Bernd W.
2
Ababneh, Khaldoun I.
1
Abdi, Farshid
1
Adubah, Daniel Ato
1
Aiyub, Asheefa Shaheen
1
Akin, Mahmut Selami
1
Al-Nasser, Amjad D.
1
AlNajem, Mohamad N.
1
Altıntaş, Emre
1
Alén, Elisa
1
Aryeetey, Henry Okai
1
Askariazad, Mohammad Hossein
1
Assad, Tony
1
Assaf, A. Georges
1
Atienza, Ringgold P.
1
Babakhani, Nazila
1
Bai, Rubing
1
Balinado, Justine Roy
1
Banerjee, Dipa
1
Bebber, Suélen
1
Bhatia, Sandhya
1
Bhatt, Kedar
1
Bhatt, Ruchi
1
Bhattarai, Ujjwal
1
Biswas, Abhijeet
1
Biswas, Debasish
1
Blankson, Charles
1
Boonme, Kittipong
1
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Quality management journal : QMJ
5
International journal of hospitality management
4
The journal of services marketing
4
International journal of quality & reliability management
2
Journal of hospitality marketing & management
2
Journal of internet commerce
2
Journal of retailing and consumer services
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
2
Service business
2
The journal of business & industrial marketing
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism management : research, policies, practice
2
Afro Eurasian studies
1
Amfiteatru economic : an economic and business research periodical
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Cogent business & management
1
Eurasian business review
1
Frontiers of business research in China : selected publications from Chinese universities
1
Gadjah Mada international journal of business
1
Global business review
1
Human systems management : HSM
1
IEEE transactions on engineering management : EM
1
IIMB management review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of accounting information systems
1
International journal of corporate finance and accounting : IJCFA ; an international publication of the Information Resources Management Association
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economics and finance
1
International journal of economics and financial issues : IJEFI
1
International journal of enterprise information systems : an official publication of the Information Resources Management Association
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of operations and quantitative management : IJOQM
1
International journal of quality and service sciences
1
International review on public and non-profit marketing
1
International transactions in operational research : a journal of the International Federation of Operational Research Societies
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of business and economic analysis : (JBEA)
1
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ECONIS (ZBW)
79
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21
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
22
The impact of the source credibility of Instagram influencers on travel intention : the mediating role of parasocial interaction
Yılmazdoğan, Orhan Can
;
Doğan, Rana Şen
; …
- In:
Journal of vacation marketing
27
(
2021
)
3
,
pp. 299-313
Persistent link: https://www.econbiz.de/10012593262
Saved in:
23
Use of social networking sites by SMEs to engage with their customers : a developing country perspective
Sharma, Shavneet
;
Singh, Gurmeet
;
Aiyub, Asheefa Shaheen
- In:
Journal of internet commerce
19
(
2020
)
1
,
pp. 62-81
Persistent link: https://www.econbiz.de/10012179615
Saved in:
24
Do you respond sincerely? : how sellers' responses to online reviews affect customer relationship and repurchase intention
Li, Xiaofei
;
Ma, Baolong
;
Bai, Rubing
- In:
Frontiers of business research in China : selected …
14
(
2020
)
3
,
pp. 370-382
Persistent link: https://www.econbiz.de/10012427133
Saved in:
25
Measuring service fairness and its impact on service quality and satisfaction : a study of Indian banking services
Bhatt, Kedar
- In:
Journal of financial services marketing : JFSM
25
(
2020
)
1/2
,
pp. 35-44
Persistent link: https://www.econbiz.de/10012298253
Saved in:
26
A study of relationship among service quality of e-commerce websites, customer satisfaction, and purchase intention
Dhingra, Sanjay
;
Gupta, Shelly
;
Bhatt, Ruchi
- In:
International journal of e-business research : an …
16
(
2020
)
3
,
pp. 42-59
Persistent link: https://www.econbiz.de/10012302663
Saved in:
27
Synchronizing relational benefits with customer commitment profiles
Fatima, Johra Kayeser
;
Di Mascio, Rita
- In:
Journal of strategic marketing
28
(
2020
)
4
,
pp. 366-378
Persistent link: https://www.econbiz.de/10012313907
Saved in:
28
The relationships among service quality, customer satisfaction, and customer loyalty in library services
Wantara, Pribanus
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 264-269
Persistent link: https://www.econbiz.de/10011661417
Saved in:
29
A model of customer loyalty : an empirical study of Indian retail banking customer
Kant, Rishi
;
Jaiswal, Deepak
;
Mishra, Suyash
- In:
Global business review
20
(
2019
)
5
,
pp. 1248-1266
Persistent link: https://www.econbiz.de/10012137634
Saved in:
30
Service quality versus service experience : an empirical examination of the consequential effects in B2B services
Roy, Subhadip
;
Sreejesh, S.
;
Bhatia, Sandhya
- In:
Industrial marketing management : the international …
82
(
2019
),
pp. 52-69
Persistent link: https://www.econbiz.de/10012127978
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