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~isPartOf:"The journal of services marketing"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Structural equation modeling
9
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Strukturgleichungsmodell
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Consumer behaviour
5
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The journal of services marketing
Quality management journal : QMJ
6
International journal of hospitality management
3
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International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
International journal of quality & reliability management
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Journal of hospitality marketing & management
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Journal of open innovation : technology, market, and complexity
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Journal of travel and tourism marketing
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Afro Eurasian studies
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Asia Pacific journal of marketing and logistics
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Australian journal of management
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Equilibrium : quarterly journal of economics and economic policy
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European Sport management quarterly : ESMQ
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Gadjah Mada international journal of business
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International journal of bank marketing
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International journal of e-business research : an official publication of the Information Resources Management Association
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International journal of economics and finance
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International journal of economics and financial issues : IJEFI
1
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of operations and quantitative management : IJOQM
1
International journal of production economics
1
International journal of quality and service sciences
1
International review on public and non-profit marketing
1
International transactions in operational research : a journal of the International Federation of Operational Research Societies
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Journal of Asian finance, economics and business : JAFEB
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Journal of air transport management
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Journal of business-to-business marketing
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Journal of financial services marketing : JFSM
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of internet commerce
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Journal of nonprofit & public sector marketing
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1
Alexa, may I adopt you? : the role of voice assistant empathy and user-perceived risk in customer service delivery
Coker, Kesha K.
;
Thakur, Ramendra
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 301-311
Persistent link: https://www.econbiz.de/10014515626
Saved in:
2
Exploring servicescape experiences across museum types
Erdoğan, Hasan Hüseyin
;
Enginkaya, Ebru
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 706-718
Persistent link: https://www.econbiz.de/10014314393
Saved in:
3
The role of customer experience in the perceived value-word-of-mouth relationship
Kuppelwieser, Volker
;
Klaus, Philipp
;
Manthiou, Aikaterini
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 364-378
Persistent link: https://www.econbiz.de/10013407509
Saved in:
4
Consumers' decision-making self-efficacy for service purchases : construct conceptualization and scale
Hale, Dena
;
Thakur, Ramendra
;
Riggs, John
;
Altobello, …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 637-657
Persistent link: https://www.econbiz.de/10013407580
Saved in:
5
Understanding consumer perceptions and attitudes toward smart retail services
Lin, Chen-yu
- In:
The journal of services marketing
36
(
2022
)
8
,
pp. 1015-1030
Persistent link: https://www.econbiz.de/10013410762
Saved in:
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