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~isPartOf:"The journal of services marketing"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Structural equation modeling
9
Structural equation model
8
Strukturgleichungsmodell
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Consumer behaviour
5
Dienstleistungsqualität
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The journal of services marketing
Quality management journal : QMJ
5
International journal of hospitality management
4
International journal of quality & reliability management
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Journal of hospitality marketing & management
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Journal of internet commerce
2
Journal of retailing and consumer services
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Journal of strategic marketing
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Journal of travel and tourism marketing
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The journal of business & industrial marketing
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Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism management : research, policies, practice
2
Afro Eurasian studies
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Amfiteatru economic : an economic and business research periodical
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Asia Pacific journal of marketing and logistics
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Australasian marketing journal
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Cogent business & management
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Eurasian business review
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Frontiers of business research in China : selected publications from Chinese universities
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Gadjah Mada international journal of business
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Global business review
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Human systems management : HSM
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IEEE transactions on engineering management : EM
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IIMB management review
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Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of accounting information systems
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International journal of corporate finance and accounting : IJCFA ; an international publication of the Information Resources Management Association
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economics and finance
1
International journal of economics and financial issues : IJEFI
1
International journal of enterprise information systems : an official publication of the Information Resources Management Association
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of operations and quantitative management : IJOQM
1
International journal of quality and service sciences
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International review on public and non-profit marketing
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International transactions in operational research : a journal of the International Federation of Operational Research Societies
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Journal of Asian finance, economics and business : JAFEB
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Alexa, may I adopt you? : the role of voice assistant empathy and user-perceived risk in customer service delivery
Coker, Kesha K.
;
Thakur, Ramendra
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 301-311
Persistent link: https://www.econbiz.de/10014515626
Saved in:
2
Exploring servicescape experiences across museum types
Erdoğan, Hasan Hüseyin
;
Enginkaya, Ebru
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 706-718
Persistent link: https://www.econbiz.de/10014314393
Saved in:
3
The role of customer experience in the perceived value-word-of-mouth relationship
Kuppelwieser, Volker
;
Klaus, Philipp
;
Manthiou, Aikaterini
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 364-378
Persistent link: https://www.econbiz.de/10013407509
Saved in:
4
Understanding consumer perceptions and attitudes toward smart retail services
Lin, Chen-yu
- In:
The journal of services marketing
36
(
2022
)
8
,
pp. 1015-1030
Persistent link: https://www.econbiz.de/10013410762
Saved in:
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